Terms of service
Last updated: September 1, 2026
OVERVIEW
This website is operated by LASHNOVA INNOVATIONS LTD, doing business as LashNova. Throughout the site, the terms “we,” “us,” and “our” refer to LashNova.
LashNova offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, customers, merchants, vendors, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that enables us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state, province, or jurisdiction of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any applicable laws in your jurisdiction, including, without limitation, copyright laws.
You must not transmit any worms, viruses, malware, or other code of a destructive nature.
A breach or violation of any of these Terms may result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:
- Transmissions over various networks; and
- Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is inaccurate, incomplete, or not current.
Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on material presented on this site is at your own risk.
This site may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by applicable law.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content of it, at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service, except where liability cannot be excluded under applicable law.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or refund only in accordance with our Refund Policy.
We have made reasonable efforts to display the colors, appearance, and images of our products as accurately as possible. However, we cannot guarantee that your computer, mobile device, or other screen will display every color or detail accurately.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or Services we offer.
Product descriptions, prices, availability, promotions, and other product information may be changed at any time without notice, subject to applicable law.
We reserve the right to discontinue any product at any time. Any offer for a product or Service made on this site is void where prohibited.
We do not warrant that products, Services, information, or other materials purchased or obtained through the Service will meet every individual expectation. Nothing in these Terms excludes any mandatory consumer rights available under applicable law.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order you place with us where permitted by applicable law.
Restrictions may include orders placed by or under the same customer account, credit card, billing address, shipping address, or household.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, and/or phone number provided when the order was placed.
We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers, distributors, or for fraudulent or unauthorized purposes.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address and payment information, so that we can complete transactions and contact you when needed.
For additional information regarding returns and refunds, please review our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we do not monitor and have no control or input.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We will have no liability arising from or relating to your use of optional third-party tools, except where liability cannot be excluded under applicable law.
Any use of optional tools offered through the site is at your own risk and discretion. You should review and approve the terms provided by the relevant third-party provider before using such tools.
We may offer new Services, resources, or features through the website in the future. These new features and Services will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and Services available through our Service may include materials or links provided by third parties.
Third-party links on this site may direct you to websites that are not affiliated with LashNova.
We are not responsible for examining or evaluating the content, accuracy, security, availability, policies, or practices of third-party websites.
We do not warrant and will not have liability or responsibility for third-party materials, websites, products, or Services, except where liability cannot be excluded under applicable law.
We are not responsible for harm or damages arising from purchases, use of products or Services, resources, content, or other transactions made through third-party websites.
Please carefully review the policies and practices of third parties before engaging in a transaction. Questions, complaints, claims, or concerns regarding third-party products or Services should be directed to the applicable third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send us comments, feedback, ideas, suggestions, proposals, plans, creative materials, or other submissions, whether at our request or without a request, you agree that we may use such submissions in accordance with applicable law and our Privacy Policy.
Unless otherwise required by law or expressly agreed in writing, we are under no obligation to:
- Maintain comments or submissions in confidence;
- Pay compensation for comments or submissions; or
- Respond to comments or submissions.
We may, but have no obligation to, monitor, edit, or remove content that we reasonably determine is unlawful, offensive, threatening, abusive, defamatory, obscene, fraudulent, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.
You agree that your comments and submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.
You further agree that your comments will not contain unlawful, abusive, obscene, or misleading material, computer viruses, malware, or other harmful code that could affect the Service or another website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of a comment or submission.
You are responsible for the comments and submissions you make and for their accuracy. We assume no responsibility and accept no liability for comments posted by you or a third party, except where liability cannot be excluded under applicable law.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, product specifications, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where permitted by applicable law.
If information relating to an order is materially inaccurate, we may contact you to provide corrected information, modify the order with your agreement, or cancel and refund the affected order as appropriate.
We undertake no obligation to update, amend, or clarify information on the Service or a related website except as required by applicable law.
No specified update or refresh date should be interpreted as indicating that all information on the Service or a related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions stated in these Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in unlawful acts;
- To violate international, federal, state, provincial, or local regulations, rules, or laws;
- To infringe our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or unlawfully discriminate;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or other harmful code;
- To collect or track personal information of others in violation of applicable law;
- To spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar abusive practices;
- For an obscene or immoral purpose; or
- To interfere with or circumvent security features of the Service, this website, another website, or the Internet.
We reserve the right to terminate your use of the Service or a related website for violating these prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that results obtained through use of the Service will always be accurate or reliable.
You agree that we may occasionally remove the Service for indefinite periods or cancel the Service at any time, subject to applicable law.
To the maximum extent permitted by applicable law, your use of, or inability to use, the Service is at your sole risk.
The Service and all products and Services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us or required by applicable law.
To the maximum extent permitted by applicable law, we disclaim express or implied warranties and conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Nothing in these Terms excludes or limits warranties, guarantees, remedies, or consumer rights that cannot lawfully be excluded or limited.
To the maximum extent permitted by applicable law, LASHNOVA INNOVATIONS LTD, LashNova, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.
This may include, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, including negligence, strict liability, or another legal theory, even if advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of certain liabilities or damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by applicable law.
SECTION 14 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless LASHNOVA INNOVATIONS LTD, LashNova, and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from claims or demands, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms of Service or documents incorporated by reference;
- Your violation of applicable law; or
- Your violation of the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will remain enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms, and the determination will not affect the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred before the termination date will survive termination of this agreement where applicable.
These Terms of Service remain effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.
If, in our reasonable judgment, you fail or we reasonably suspect that you have failed to comply with a term or provision of these Terms, we may terminate or suspend your access to the Service where permitted by applicable law.
You will remain liable for amounts properly due up to and including the termination date.
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us regarding your use of the Service.
These Terms supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the Service, including prior versions of these Terms of Service.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with applicable laws of the United States.
Nothing in this section limits any mandatory consumer rights or protections available to you under applicable law.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to the website or Service after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
LASHNOVA INNOVATIONS LTD
Trade name: LashNova
1512 Curtis St
Denver, CO 80202
United States
Email: service@lashnovabeauty.com